Last Updated: 26 May 2026
Welcome to Royalty Occupational Health. By accessing or using our website, purchasing products, or using any of our services, you agree to comply with and be bound by the following Terms and Conditions.
These Terms apply to all visitors, customers, users, and businesses using this website.
1. About Us
Royalty Occupational Health is an online supplier of Personal Protective Equipment (PPE), workplace safety products, occupational health products, hygiene consumables, and related industrial safety equipment.
Our ecommerce website operates through WooCommerce and is designed to provide businesses and individuals with convenient access to workplace safety products across South Africa.
2. Acceptance of Terms
By using this website, creating an account, placing an order, or interacting with our services, you confirm that:
- You are legally capable of entering into binding agreements.
- You agree to comply with these Terms and Conditions.
- You agree to provide accurate and complete information.
- You understand that misuse of this website may result in restricted access.
If you do not agree to these Terms, please discontinue use of the website immediately.
3. Products and Services
We supply a range of PPE and occupational safety products including but not limited to:
- First Aid Kits
- Protective Clothing
- Safety Footwear
- Head Protection
- Disposable PPE
- Gloves
- Masks
- Safety Wear
- Workplace Hygiene Products
- Medical Consumables
- Industrial Safety Equipment
Product availability may change without notice.
We reserve the right to discontinue or modify products at any time.
4. Product Information
We make every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate.
However:
- Product colours may vary depending on screen settings.
- Packaging may change from suppliers without notice.
- Product images are for illustration purposes only.
- Certain PPE products may vary slightly in design, branding, or specifications.
Customers are responsible for ensuring products are suitable for their intended application.
5. PPE Product Usage Disclaimer
Personal Protective Equipment (PPE) products are designed to reduce workplace risks but do not eliminate hazards completely.
Customers are responsible for:
- Selecting appropriate PPE for workplace risks.
- Ensuring correct sizing and fitment.
- Following manufacturer instructions.
- Using PPE according to workplace safety regulations.
- Training employees on proper PPE usage.
Royalty Occupational Health shall not be held liable for injuries, damages, or losses resulting from improper use, misuse, incorrect product selection, or failure to comply with workplace safety regulations.
6. Pricing
All prices displayed on the website are in South African Rand (ZAR).
Prices:
- May change without prior notice.
- Include VAT where applicable unless stated otherwise.
- Exclude delivery charges unless specifically indicated.
We reserve the right to correct pricing errors or cancel orders affected by incorrect pricing.
7. Orders
By placing an order, you agree that:
- All information provided is accurate.
- Orders are subject to stock availability.
- Orders are only confirmed once payment is successfully received.
- We may cancel orders due to stock shortages, pricing errors, fraud concerns, or supplier issues.
If an order cannot be fulfilled, customers will be contacted regarding alternatives, backorders, or refunds.
8. Payment Methods
We may accept payment through:
- Debit Cards
- Credit Cards
- EFT
- Secure Online Payment Gateways
- Mobile Payment Solutions
All online payments are processed through secure third-party payment providers.
Royalty Occupational Health does not store sensitive banking or card information.
9. Shipping and Delivery
We deliver across South Africa.
Delivery times are estimates and may vary depending on:
- Customer location
- Courier delays
- Supplier availability
- Public holidays
- Weather conditions
- High-volume order periods
Customers are responsible for providing accurate delivery information.
Failed delivery attempts due to incorrect information may result in additional delivery charges.
10. Bulk Orders and Corporate Accounts
Businesses may request:
- Bulk pricing
- Corporate accounts
- Wholesale supply
- PPE sourcing
- Custom quotations
Bulk order lead times may vary depending on stock availability and supplier procurement.
11. Returns and Refunds
Returns and refunds are subject to our Returns Policy.
Due to hygiene and safety regulations, certain products may not be eligible for return once opened or used, including:
- Disposable PPE
- Masks
- Gloves
- Shoe Covers
- Medical Consumables
- Hygiene Products
Products returned must:
- Be unused
- Be in original packaging
- Be accompanied by proof of purchase
Approved refunds may take several business days to process.
12. Warranty and Defective Products
Some products may carry manufacturer warranties.
Warranty claims may require:
- Proof of purchase
- Product inspection
- Manufacturer assessment
Normal wear and tear, misuse, negligence, and incorrect application are not covered under warranty.
13. User Accounts
Customers creating accounts are responsible for:
- Maintaining confidentiality of login details
- Restricting unauthorized access
- Providing accurate account information
We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activity.
14. Intellectual Property
All website content including:
- Logos
- Graphics
- Product descriptions
- Images
- Website design
- Branding
- Text content
remain the property of Royalty Occupational Health unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
15. Website Usage Restrictions
Users may not:
- Use the website unlawfully
- Attempt unauthorized access
- Upload malicious software
- Interfere with website functionality
- Use automated systems to scrape data
- Misrepresent identity or business information
Violation of these rules may result in restricted access and legal action.
16. Limitation of Liability
Royalty Occupational Health shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business interruption
- Courier delays
- Product misuse
- Incorrect PPE application
- Temporary website downtime
- Technical failures beyond our control
Customers use products and services at their own risk.
17. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
- External website content
- Third-party services
- Privacy practices
- Product information on external sites
Users access third-party websites at their own risk.
18. Privacy and POPIA Compliance
We are committed to protecting customer information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Please review our Privacy Policy for detailed information regarding:
- Data collection
- Data storage
- Cookies
- Marketing communications
- Customer rights
19. Force Majeure
We shall not be held responsible for delays or failures caused by circumstances beyond our reasonable control including:
- Natural disasters
- Supplier disruptions
- Transport interruptions
- Labour disputes
- Government restrictions
- Internet outages
- Civil unrest
20. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Updated versions will be published on this page.
Continued use of the website constitutes acceptance of revised Terms.
21. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from website usage, purchases, or services shall be subject to South African jurisdiction.
22. Contact Information
Royalty Occupational Health
Website: https://royaltyoccuhealth.co.za
For assistance regarding orders, products, deliveries, or legal information, customers may contact our support team through the website contact page.
